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20 Jun


FMCSA Extends SMS System Review Period

June 20, 2012 | By |

On June 6, 2012 the FMCSA’s CSA Web Team issued notification that the SMS System review period has been extended until July 30, 2012.  This allows motor carriers additional time to address areas where improved compliance is necessary and provide the FMCSA feedback on the SMS System.  Following is the request in its entirety, including information regarding upcoming webinars that will help to explain the SMS improvements:

The Federal Motor Carrier Safety Administration (FMCSA) is proposing changes to the Safety Measurement System (SMS) ( to improve the Agency’s ability to prioritize its workload. In keeping with its commitment to continually improve the SMS, and to do so in an open and transparent manner, FMCSA is now providing additional time for motor carriers to preview their data under the proposed improvements and to provide feedback.

Call to action: Motor carriers should log in and see where they stand based on the refined methodology. The SMS Preview gives motor carriers time to take the following actions:

  • Improve safety compliance by diagnosing issues and taking action to correct organizational problems, train drivers, or take other appropriate measures to improve safety;
  • Request corrections to any inaccurate data; in particular, motor carriers should focus on ensuring that information related to placardable Hazardous Materials inspections is correct; and
  • Provide feedback to FMCSA about refinements they think should be made before the changes are implemented.

The SMS Preview comment period has been extended to July 30, 2012. FMCSA will review comments and make any necessary changes prior to implementation. Carriers can access the SMS Preview through two FMCSA websites:

On the CSA Website’s Resources page, visitors can access a foundational document that provides additional information about this first set of SMS changes. A Federal Register Notice ( outlining the changes is also available for review. Written comments regarding the changes can be filed to the Federal Docket Management System (, Docket ID Number FMCSA-2012-0074.

Attend a webinar to learn more: Motor carriers are invited to attend a webinar that will help explain the SMS improvements and answer frequently asked questions. The webinar will take place on the following three dates:

  • Tuesday, June 26, 1:00 to 2:30 p.m. Eastern Standard Time
  • Wednesday, June 27, 10:00 to 11:30 a.m. Eastern Standard Time
  • Thursday, June 28, 3:00 to 4:30 p.m. Eastern Standard Time

Registration is required to attend one of these sessions and interested parties should register as soon as possible through FMCSA’s National Training Center at

Questions or concerns: The CSA Outreach Website has technical assistants who can answer motor carrier questions about the SMS Preview as well as the CSA program itself. Questions can be submitted by email or phone (

We encourage you to take an active role in reviewing your company’s information for compliance and assisting the FMCSA in developing the new SMS improvements.  If you have any questions that we can help to address, please call us at (800) 596-TRUCK (8782).  All of us at the Navigator Truck Insurance Agency work hard at being accessible, helpful and result oriented.

15 Nov


How to Appeal Inaccurate BASIC Data

November 15, 2011 | By |

With the implementation of the Federal Motor Carrier Safety Administration’s Compliance, Safety and Accountability (CSA) program, many motor carriers have become increasingly concerned about how their company and drivers may be represented (or worse, misrepresented) to the public, fellow motor carriers and customers.  The accuracy of data records can now prompt more than a change in a safety rating.  The safety –related data collected and published by the FMCSA can impact a company’s BASICs score and lead to interventions up to and including being forced out of business.


Our clients often inquire how they can investigate and correct any misinformation that may negatively impact their BASICs score.  This month I want to address how to make these appeals.


First, if you have not done so already, you will need to collect all of your data.  There are multiple sources in which to turn.  Personal inspection and crash data can be accessed through the FMCSA’s Pre-employment Screening Program (PSP) at  Using this service will cost you $10, but the information will be available almost immediately.  A more economical option is to request the information via the Freedom of Information Act at  Note that it will take considerably longer for you to get your data using this method.  Inspection reports can be reviewed at 


Once you have obtained and reviewed the information and determined there is clearly an error that requires challenging, you can register to use the DataQs system at to file your challenge.


Once registered you should have the following supporting information available:


1.)    The relevant inspection report information, such as report number, date and time and state

2.)    The data you plan to challenge

3.)    An explanation of why the data should be changed

4.)    Any evidence or documents that may prove your case


Once your appeal is completed there is no guaranteed date by which it will be reviewed and approved.  It will depend greatly upon how the data flow for your particular appeal falls.  A helpful link that will provide answers to frequently asked questions regarding how to make DataQ appeals as well as the workflow for an appeal itself, visit 

Do you have questions regarding your BASICs information or need assistance beginning the appeals process?  Call our office today at (800) 596-TRUCK (8782).  At the Navigator Truck Insurance Agency we work hard to be accessible, helpful and result oriented.